Privacy Policy

This policy applies only to this website. If you use the Rik.ai product platform, a separate Platform Privacy Policy governs how your data is handled in that context.

Who we are

Rik.ai is an AI-powered market research platform built by Rik Technologies, based in India.

For the purposes of applicable data protection laws, Rik Technologies acts as the entity responsible for handling your data collected through this website.

What we collect

When you interact with this website, we may collect:

Contact information

• Name
• Email address
• Company name
• Phone number (if provided)
• Any message or details you submit

Technical information

• IP address
• Browser and device type
• Pages visited and interaction data

We collect only the information necessary to respond to you and improve the website experience.

How we use your information

We use your data to:

• Respond to enquiries and schedule demos
• Communicate relevant information about Rik.ai (only if you opt in)
• Improve website performance and usability

We do not use your data for automated decision-making or profiling.

Legal basis (India)

We process your data based on:

• Your consent (when you submit forms or opt in to communication)
• Our legitimate interest in operating and improving our website

Cookies

We use only essential cookies required for basic website functionality.

• No advertising cookies
• No third-party tracking pixels
• No profiling or retargeting

You can configure your browser to block cookies without affecting your ability to use this website.

Third-party services

We use a limited number of service providers to operate this website, such as:

• Hosting and infrastructure providers
• Email delivery services

These providers process data only as necessary to perform their services and are expected to maintain appropriate security standards.

Data sharing

We do not sell, rent, or trade your personal data.

We do not share your data with advertising networks or data brokers.

International data transfers

Some of our service providers may process data outside India.

Where this occurs, we ensure that appropriate safeguards are in place to protect your information.

Data retention

We retain contact and enquiry data:

• For up to 2 years, or
• Until you request deletion

— whichever occurs first.

Your rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your data from our records

To make a request, contact us at contact@rikai.tech. We aim to respond within 30 days.

Security

We implement reasonable technical and organisational measures to protect your data, including:

• Encrypted data transmission (TLS)
• Access controls

While no system is completely secure, we take data protection seriously.

Changes to this policy

We may update this Privacy Policy from time to time.

The "Last updated" date reflects the most recent version. Continued use of the website indicates acceptance of any updates.

Contact

For any questions about this policy or your data: