Continuous Intelligence · Now in Early Access

Your customers are always talking.
Now you can understand —
and act.

Rik AI turns customer feedback, research, and behaviour into real-time insights and actions — for teams that need to move fast.

The new verse of market intelligence.

See how it works
10K+
Insights generated
92%
Completion rate
3×
Faster than traditional research
Rik.aiCUSTOMER PORTAL
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14 active · 6 completions
⚠ "Brand Study" stalled — no new responses in 72 hours
Q2 Brand Research
Active
UX Satisfaction Study
Active
NPS Survey — Q2 2026
Active
68%
completion
Product Feedback v3
Collecting
34%
completion
Exit Survey — Churned Users
Draft
0%
completion
Rishi AI · Insight Ready
3 themes detected · Action recommended
Explore
◈From signals to decisions — in minutes, not weeks
✦Understand feedback across languages and formats
◉No analysts required. No dashboards to maintain.
◇Built for messy, real-world customer data
▣From question to insight — without the wait
◐Text, video, voice — understood together
▣Built with enterprise-grade security and data protection practices
◈From signals to decisions — in minutes, not weeks
✦Understand feedback across languages and formats
◉No analysts required. No dashboards to maintain.
◇Built for messy, real-world customer data
The Problem

Most teams collect feedback.
Almost none act on it.

The tools haven't kept up with the speed at which decisions need to be made. That's the gap Rik AI was built to close.

⏱

By the time your dashboard updates, the moment has passed

Traditional tools collect data and surface it days or weeks later. The decision your team needed to make? It was made without you.

◈

You have data. You still don't have answers.

Dashboards show metrics. They don't explain what's driving them. Without interpretation, even the richest dataset leaves your team guessing.

⚡

Your research stack is held together with duct tape

One tool for surveys. Another for video. A third for analysis. A spreadsheet for synthesis. Every handoff loses signal. Nothing talks to anything.

🔒

Insights get written. Decisions never change.

Research reports get filed, read once, and quietly expire. The people who needed them either never saw them or received them far too late.

A Different Way of Working

This isn't an upgrade.
It's a different way of working.

This is where customer intelligence is heading.

Traditional tools are built around data collection. Rik AI is built around understanding — continuous, automated, and ready to act on.

Dashboards show you what happened.
Rik AI tells you what to do next.

The old way
✦ The Rik AI way
✕Collect data. Analyze it later.
✓Understand customers the moment they speak.
✕Dashboards tell you what happened.
✓Intelligence tells you what to do about it.
✕Fragmented tools. Fragmented thinking.
✓One unified signal layer. One clear picture.
✕Research takes weeks to deliver.
✓Launch studies in hours. Decide the same day.
✕Insights live in reports no one reads.
✓Every team gets the signal that matters to them.
Platform Capabilities

Everything needed to close
the understanding gap

◈
AI Analysis

Understand what customers actually mean — not just what they select

Open-ended responses clustered into themes, scored for sentiment, summarized in plain language — the moment they arrive. No manual coding. No queue.

✦
Ask Rishi

Ask anything about your customers. Get a decision-ready answer.

Natural language queries across all your research data. Ask Rishi connects signals across studies and surfaces what matters — in seconds, not spreadsheets.

◇
Study Builder

Get research live in hours. Make decisions the same day.

Multi-format studies with skip logic and branching — live in hours. Research moves at the speed of your roadmap, not weeks behind it.

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Multi-Format

Capture meaning from text, video, and voice — in one place

Participants respond in the format that suits them. You get unified analysis across all formats — not siloed reports from three separate tools.

▣
Monitoring

Know when something changes before it becomes a problem

Real-time health monitoring on every active study. Automatic alerts on response drops, sentiment shifts, and anomalies — before they affect your findings.

◐
Distribution

Insights that reach every team that needs to act on them

Role-based digests, shareable reports, one-click exports. Findings go where decisions are being made — not filed where they'll be forgotten.

Ask Rishi

Ask anything about
your customers.
Get an answer in seconds.

No dashboards. No digging. Just answers.

From question to insight in minutes — not weeks.

Rishi is your AI research analyst — available instantly, fluent in every format your customers respond in.

Powered by signals across text, video, voice, languages, and behaviours.

Understands context across multiple studies
Surfaces themes, not just statistics
Explains its reasoning, not just its findings
Recommends next actions based on evidence
Try an example query
✦
Ask Rishi
Live · 847 responses analyzed
What are the top concerns from our NPS survey this month?
✦

I analyzed 847 responses from your Q2 NPS study. Three themes are driving your detractor scores:

①Onboarding Complexity34%

"The setup felt overwhelming. I needed more guidance at the start."

②Feature Discoverability28%

"I didn't know half these features existed until a colleague told me."

③Support Response Time21%

"For a paid product, response times were slower than I expected."

Recommendation: Onboarding is your highest-leverage fix. It affects new users in their first 30 days and correlates with 2× churn risk in months 2–3.

Ask Rishi anything about your customers...
Signal Intelligence

Understanding,
without limits

The depth of your customer understanding should never be constrained by format, language, or data quality. Rik AI removes each of those limits.

◈
Text · Video · Voice

Multi-modal signal capture

Text responses, video interviews, voice notes, and behavioral data — analyzed together in a single workflow. Not siloed. Not summarized separately. Understood as one signal.

✦
Global-ready by default

Multi-language understanding

Your customers speak different languages. Understand feedback across all of them — without losing meaning in translation. No manual localization needed.

◉
Signal integrity built-in

Response quality you can trust

Built-in quality validation flags low-effort responses, contradictory answers, and speeders before they reach your analysis — so your decisions rest on genuine signal, not noise.

◇
Cumulative intelligence

Insights that compound over time

Every study adds to your intelligence library. Rishi connects signals across past and present research — so each new study makes your understanding of customers sharper, not just wider.

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Security & Privacy

Built for trust from day one

Customer data is handled securely across every interaction. Privacy-first design with controlled access, defined retention policies, and enterprise-grade encryption throughout.

AI Interview Personas

The right conversation
for every kind of question

Different research needs different conversations.

Rik AI adapts how it asks — not just what it asks. Each persona shapes the tone, pacing, and style of every participant interaction based on your research goal. The result is better conversations, and richer insights.

〰
Jal
Empathy Mode

Creates space for answers people don't usually say out loud.

Best forSensitive topics · Emotion-driven feedback
≋
Vayu
Discovery Mode

Follows curiosity wherever it leads.

Best forExploration · Early-stage thinking
◈
Agni
Insight Mode

Pushes past answers to find what's actually driving them.

Best forStrong opinions · NPS · Pain points
⬡
Prithvi
Clarity Mode

Turns vague answers into something you can trust.

Best forStructured research · Validation
✦
Aakash
Reflection Mode

Surfaces thoughts people didn't know they had.

Best forStrategy · Long-term thinking
Product Preview

Two portals.
One seamless system.

Rik AI ships two purpose-built interfaces — one for your team, one for your participants. Both designed to reduce friction and maximize signal quality.

See how decisions happen in real time.

app.rik.ai
Customer Portal
Every study. Every signal. One command centre.

Monitor completion rates, receive real-time alerts, and see AI-generated insights the moment responses arrive — without digging through data or waiting for a report.

Why this matters: your team stays one step ahead of every study, every time.

Built for Reality

Built for real-world
complexity

Most research tools work perfectly in demos. Rik AI was built for the workflows that happen in practice — the messy, fast-moving, multi-format reality of how teams actually operate.

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Built for messy, real-world data

Rik AI handles incomplete responses, mixed-format inputs, contradictory signals, and low-quality entries — automatically. No pre-cleaning. No data prep required.

◇

No data team required

You don't need an analyst, statistician, or engineer. Every layer is built for the researcher, PM, or CX lead who needs a clear answer — right now.

▣

Handles the complexity you actually face

Multi-segment studies. Mixed-language panels. Async video across time zones. Skip logic on branching studies. Standard workflows — not edge cases.

◉

Moves at the pace of your decisions

Hours from study launch to AI summary. Built for teams where research needs to inform this week's decision — not next quarter's review.

Who It's For

Built for every team that
needs to understand customers

CX & Customer Success

Never miss a churn signal again.

Rik AI monitors sentiment and satisfaction continuously — so your team acts on warning signs before they become cancellations. Stop reviewing last month's NPS. Start responding to today's.

See how CX & Customer Success use Rik AI →
Key outcomes
Real-time satisfaction monitoring across every touchpoint
Automatic alerts when sentiment drops in a segment
AI-generated weekly digests, ready for team meetings
NOW ACCEPTING EARLY ACCESS TEAMS

The insight you need
already exists.
Rik AI helps you act on it.

Join forward-thinking teams using Rik AI to build a continuous, reliable understanding of their customers — and make decisions with confidence, not guesswork.

The new verse of market intelligence.

Contact Sales at sales@rikai.tech

Tailored onboarding · Enterprise-ready · No commitment required